Privacy Policy

Privacy Policy

Last updated: 26 April 2026

This Privacy Policy explains how Johnston Creative LTD (“we”, “us”, or “our”) collects, uses, and protects information about visitors to our website at johnstoncreative.uk.

Who we are

Johnston Creative LTD is a company registered in England and Wales (company number 17136708). Our registered office is at 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ. You can contact us at jamie@johnstoncreative.uk.

Information we collect

When you visit our website, we may collect the following:

  • Analytics data: Pages you view, how long you spend on them, your approximate location (city level), the device and browser you use, and how you arrived at our site (e.g., via Google search or a direct link). This is collected via Google Analytics 4.
  • Cookies: Small text files stored on your device. See our Cookie Policy for full details.
  • Contact information: If you contact us via a form, email, or phone, we collect the information you provide (name, email address, phone number, message content).

How we use this information

  • To understand which pages and content are most useful, so we can improve the website.
  • To respond to enquiries you send us.
  • To comply with our legal obligations.

We will not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies and tracking

We use cookies on this website. You’ll see a consent banner when you first visit, where you can choose which categories of cookies to accept. You can change your preferences at any time by clicking the consent icon in the page footer.

For the full list of cookies we use, please see our Cookie Policy.

How long we keep your data

  • Analytics data: 14 months (Google Analytics retention setting).
  • Contact enquiries: Up to 24 months after our last contact, unless you become a client (in which case retention is governed by our client engagement terms).

Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Object to or restrict our processing of your data.
  • Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

To exercise any of these rights, email us at jamie@johnstoncreative.uk.

Third-party services

We use Google Analytics 4 (provided by Google LLC) to understand how visitors use our website. Google Analytics processes data on our behalf under Google’s privacy practices. For more information, see Google’s Privacy Policy.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.

Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Jamie Johnston
Johnston Creative LTD
Email: jamie@johnstoncreative.uk